King's Gate Primary School

COVID-19 - Advice and Support


Advice and Support for Parents and carers

For Government advice on helping primary school children continue their education during Coronavirus, click here.

The NSPCC has produced a range of useful resources for parents and carers. To view the website click here.

To access advice for parents and carers looking after children with special educational needs and disabilities (SEND) click here.


Mental health support for children and young people


Oxford Health NHS Trust which runs local children’s mental health services, has launched a helpline for children and young people during the Coronavirus outbreak. The helpline is available 24/7 seven days a week. Details of the phone number are below and more detail is on the attachment.


What time is it?

The number to phone:

9am – 5pm on a weekday

01865 903777

5pm – 9am on a weekday or on weekends

01865 901000

Other useful sources of support in your area:


Please also go on the Oxford Health website to access some helpful resources to support children and young people experiencing worries about coronavirus.





What is the Coronavirus?

Click on the image to view some really useful videos that help  to explain what the Coronavirus is and what you can do to help stop it spreading.












School Nursing Team

If you would like help and support from the School Nursing Team, you can visit the Virgin Care website. Alternatively, you can speak to a School Nurse using the number below:


Single Point Of Access (SPA) 0300 247 0090
























Social Stories

Click on the images to access 2 social stories that you can share with your child/ children.









An interesting article. Click on the image to read the article in full.


A really useful website:
















Home Learning Hub - Ideas and resources for parents and children to access at home.



Looking after yourself, looking after your children advice from Wiltshire Council


The Wiltshire Wellbeing Hub


The council has set up a dedicated hub to take phone calls from people who need support during the ongoing COVID-19 situation.

The Wiltshire Wellbeing Hub is available to anyone who is struggling during this difficult time, and our team can signpost them to where additional help is available in their local area – with hundreds of community groups set up across the county providing invaluable assistance. We can also support with deliveries of food and other essentials.

People can get in touch with the hub by calling 0300 003 4576 and it’s available from 8am-8pm Monday-Friday and 10am-4pm Saturday and Sunday or via email at


Keeping safe online

Letter to Parents/ Carers about Social Media            Advice for Parents/ Carers about Social Media